Where's my snake?
Track your order
Paste the tracking number from your shipping email and we'll take you straight to the latest scan.
Enter the tracking number from your shipping email first.
Opens the carrier's tracking page in a new tab.
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1
Order placed
You get a confirmation email straight away with your order number.
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2
On its way
When the parcel leaves the warehouse we email you a tracking number. That's the one to paste above.
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3
Delivered
Tracking updates as it moves. Scans can pause for a day or two between countries — that's normal and it is still moving.
No tracking number yet, or something doesn't look right? Get in touch