Everything you asked
Frequently asked questions
How does the snake actually grow?
The beads are magnetic. Drive the head over one and it locks on behind the head, so the body gets a segment longer with every bead it collects — and a little harder to steer.
What's in the box?
The snake head unit, the magnetic energy beads, the remote control, a charging cable, a rechargeable battery pack and a sticker sheet. Nothing else to buy to start playing.
Do I need to buy batteries?
No. It's rechargeable, and the charging cable and battery pack are both in the box.
Is there an app, wifi or screen involved?
None of the above. It's a physical remote and a physical snake — that's the entire setup, and the entire point.
Which colour should we pick?
They play exactly the same, so it's purely a looks decision. Green is the classic; Yellow is the show-off. Plenty of families end up with one of each so they can race.
How many beads should we choose?
More beads means a longer snake and a longer game before it fills up. Start with the smallest set if it's a first try, or go bigger if two children will be playing together.
What if we lose a bead?
It still plays perfectly well with fewer — you just build a shorter snake. Keep the beads in the box between sessions and they tend to stay together.
How do we clean it?
Wipe it down with a slightly damp cloth and let it dry. Don't run it under a tap or soak any part of it.
Is it waterproof?
No — it's an electronic toy, so keep it away from water, the bath and the garden hose.
Where is my order?
You'll get a tracking link by email as soon as your parcel leaves the warehouse. If it hasn't arrived when you expected it, email us and we'll chase it for you.
How do I contact you?
Use the contact page and a person will reply. We answer every message — there's no ticket maze here.